Wirecard Card Solutions Limited has now ceased trading. Prior to the cessation of trading, and in consultation with the relevant card programmes' programme managers, all cardholder funds held by Wirecard Card Solutions Limited were transferred to a properly authorised Electronic Money Institution (or equivalent). This process was undertaken under the close supervision of the FCA.
If you are a cardholder of a card issued by Wirecard Card Solutions Limited and you have any queries in relation to your card or any funds held on that card, you should contact the relevant Electronic Money Institution for your card programme as listed below:
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| Card programme | New Electronic Money Institution | Issuer Contact details |
|---|---|---|
| Payoneer | Payoneer Europe Limited and Payoneer (EU) Ltd | https://www.payoneer.com/ |
| Curve | Curve OS Limited | https://www.curve.com/ |
| Transferwise | Transferwise | https://wise.com/ |
| U Holdings (U Account) | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Travelex | PPS | prepaidmgmt_cardservices@mastercard.com |
| An Post | PPS | prepaidmgmt_cardservices@mastercard.com |
| Anna Financial | PayrNet (Railsbank) | support@railsbank.com |
| Asda | PPS | prepaidmgmt_cardservices@mastercard.com |
| Avios | PPS | prepaidmgmt_cardservices@mastercard.com |
| B4B (Payment Card Solutions) | B4B Payments | https://www.b4bpayments.com/ |
| Barrhead Travel MCP | PPS | prepaidmgmt_cardservices@mastercard.com |
| BI Worldwide (BNP) | Transact Payments Limited | info@transactpaymentsltd.com |
| BI Worldwide (Other brands) | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Bonayou | PayrNet (Railsbank) | support@railsbank.com |
| Boon | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| BPS (Alphyra) | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| British Airways Executive | PPS | prepaidmgmt_cardservices@mastercard.com |
| b-Social | PayrNet (Railsbank) | support@railsbank.com |
| Cadooz | Moorwand | customerservices@moorwand.com |
| CardOneMoney | Spectrum Payment Services Limited | https://www.cardonemoney.com/ContactUs.aspx |
| CardperClick | PayrNet (Railsbank) | support@railsbank.com |
| Caxton Fx | Caxton FX | https://www.caxtonfx.com/ |
| Co-op | PPS | prepaidmgmt_cardservices@mastercard.com |
| CPS Transfers | PayrNet (Railsbank) | support@railsbank.com |
| Creditco | PayrNet (Railsbank) | support@railsbank.com |
| De Vere Group | Moorwand | customerservices@moorwand.com |
| DEK-Co | PayrNet (Railsbank) | support@railsbank.com |
| Digibon | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Dzing | Dzing | info@dzing.com |
| EMP Corp | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| EPLUS / walletcard | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| EuroChange | PPS | prepaidmgmt_cardservices@mastercard.com |
| Expensa | PayrNet (Railsbank) | support@railsbank.com |
| FairFX Consumer | PayrNet (Railsbank) | customercare@omnio.global |
| FairFX Corporate | PayrNet (Railsbank) | customercare@omnio.global |
| FairFX Platinum Travel | PayrNet (Railsbank) | customercare@omnio.global |
| Flex e Vouchers | EML Payments | customer.service@emlpayments.com |
| Foris | PayrNet (Railsbank) | support@railsbank.com |
| Fortress | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Glint EU | PayrNet (Railsbank) | support@railsbank.com |
| Glint UK | Glint | support@glintpay.com |
| HD Cards | PayrNet (Railsbank) | support@railsbank.com |
| Holvi | Holvi | www.holvi.com |
| Intercash | PayrNet (Railsbank) | support@railsbank.com |
| KANOO FOREIGN EXCHANGE MCP | PPS | prepaidmgmt_cardservices@mastercard.com |
| Last Minute | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Loot | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Loyaltek | PayrNet (Railsbank) | support@railsbank.com |
| Marq Millions | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| MBI | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| mBills | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| McLear | PayrNet (Railsbank) | support@railsbank.com |
| MFTEL | PayrNet (Railsbank) | support@railsbank.com |
| MIR Limited | PayrNet (Railsbank) | support@railsbank.com |
| Modulr | Modulr Finance | https://www.modulrfinance.com/contact-us |
| Money Corp (UK) | PPS | prepaidmgmt_cardservices@mastercard.com |
| Monzo (Mondo) | Transact Payments Limited | https://monzo.com/help/ |
| MPMS | PPS | prepaidmgmt_cardservices@mastercard.com |
| Omnio PCT | PayrNet (Railsbank) | support@railsbank.com |
| Orange | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Orwell (NF Money) | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| OX2B | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Pay2D | Paynetics | cardassistance@paynetics.digital |
| Paygoo | PayrNet (Railsbank) | support@railsbank.com |
| Payhawk | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Payment Card Technologies | PayrNet (Railsbank) | support@railsbank.com |
| Payment Cloud Technologies | PayrNet (Railsbank) | support@railsbank.com |
| Payment Plus (The Gift Card Company) | PayrNet (Railsbank) | support@railsbank.com |
| Paynovatio | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Payout | Paynetics | cardassistance@paynetics.digital |
| Payzone | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| PCT Change Account | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| PFC Technology AB (Betalo) | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Pockit | PayrNet (Railsbank) | support@railsbank.com |
| Pokerstars | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Project Imagine | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Pure And Solid | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Quantum Marketing Services | PayrNet (Railsbank) | support@railsbank.com |
| Red Flag (Bokio) | PayrNet (Railsbank) | support@railsbank.com |
| Response Group | PayrNet (Railsbank) | support@railsbank.com |
| Revolut | Revolut | https://www.revolut.com/ |
| Sainsburys | PPS | prepaidmgmt_cardservices@mastercard.com |
| Sainsburys Bank MCP | PPS | prepaidmgmt_cardservices@mastercard.com |
| Signature Privee | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Simpled | PayrNet (Railsbank) | support@railsbank.com |
| SisalPay | SisalPay SpA | https://www.mooney.it/about/contatti |
| Soldo | Soldo | contact@soldo.com |
| Stocard | Moorwand | customerservices@moorwand.com |
| Telefoncia / mPass | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| TENX | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Tesco | PPS | prepaidmgmt_cardservices@mastercard.com |
| ThinkMoney | ThinkMoney | info@thinkmoney.co.uk |
| Thomas Cook | PPS | prepaidmgmt_cardservices@mastercard.com |
| Transcash Italia | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Tuxedo Money Solutions | PayrNet (Railsbank) | support@railsbank.com |
| Twisto | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| UCS Financial | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| UK Fuels | PayrNet (Railsbank) | support@railsbank.com |
| UK ICE (International Currency Exchange) | PPS | prepaidmgmt_cardservices@mastercard.com |
| UK Trade | PPS | prepaidmgmt_cardservices@mastercard.com |
| Verotel Merchant Services B.V | PayrNet (Railsbank) | support@railsbank.com |
| Via Payments | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Virgin Holidays | PPS | prepaidmgmt_cardservices@mastercard.com |
| Vodafone | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Western Union UK | PPS | prepaidmgmt_cardservices@mastercard.com |
| WEX (Corporate Pay) | PayrNet (Railsbank) | wdcsreturns@railsbank.com |
| Xapo | Xapo | www.xapo.com |
Notice for all customers holding accounts with Monzo, Park Group or Angry Birds:
Please note that as part of the cessation of the operations of Wirecard Card Solutions Limited as an e-money issuer, a new e-money institution for your card will take over in June 2021.
Depending on which account you hold, the new e-money institution will be as detailed in the table below, with the change being effective from the date shown in the table. Following this date your account terms and conditions will be replaced in their entirety by the terms and conditions of the new e-money institution. You can find details of the new terms and conditions on their website, provided below. You’ll still be able to use your card the same way as you do now and your funds will remain protected in safeguarded accounts. If you do not accept the new terms and conditions, you can cancel your card and redeem any unused funds to a bank account, opened in your name by contacting your new e-money institution directly.
| Card programme | New Electronic Money Institution | Effective From |
|---|---|---|
| Angry Birds |
Payrnet Limited (https://www.railsbank.com/payrnet) Payrnet is incorporated as a limited company under the laws of England and Wales with registration number 09883437 and its registered office at 138 Holborn, London EC1N 2SW. Payrnet Limited is an electronic money institution authorised and regulated by the Financial Conduct Authority. |
July 2021 |
| Monzo Card Programme |
Transact Payments Limited (www.transactpaymentsltd.com) Transact Payments Limited is incorporated as a limited company with registration number 108217 and its registered office at 6.20 World Trade Centre, 6 Bayside Road, Gibraltar GX11 1AA. Transact Payments Limited is an electronic money institution authorised and regulated by the Gibraltar Financial Services Commission. |
July 2021 |
| Park Group |
Payrnet Limited (https://www.railsbank.com/payrnet) Payrnet is incorporated as a limited company under the laws of England and Wales with registration number 09883437 and its registered office at 138 Holborn, London EC1N 2SW. Payrnet Limited is an electronic money institution authorised and regulated by the Financial Conduct Authority. |
July 2021 |
If you are unsure which programme you are a cardholder of, please contact support@railsbank.com
If you are a merchant and have any queries in relation to Wirecard Card Solutions' acquiring services, previously offered through our parent company, please contact solutions@wirecard.com
